Orders will be shipped by CTT in:

Portugal - within 3 Working Days
Europe - within 5 Working Days

Delivery times are indicative and are therefore considered valid when there is no physical or structural impediments: incorrect and / or incomplete addresses, strikes, loss of connection, bad weather, etc.

Note: Delivery times information provided by CTT - Correios de Portugal (Portuguese Mail Services)

If the costumer don’t receive the order in due time, it should contact the Customer Support by e-mail: loja@surftotal.com or phone (weekdays 9am-6pm): +351 961 428 493. An investigation will immediately be made to the carrier (Note that this procedure may take several days).